Privacy Policy

Sweet Owen Barbell (S.O.B.) Gym

Last Updated: 6/19/2025

1. Introduction

Sweet Owen Barbell (S.O.B.) Gym ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, use our services, or become a member of our gym facility.

2. Information We Collect

2.1 Personal Information You Provide

When you sign up for membership, use our website, or contact us, we may collect:

Membership Information:

• Full name and contact information (address, phone number, email)
• Date of birth
• Emergency contact details
• Health screening questionnaire responses
• Payment information (processed securely through our payment provider)

Website and Communication Information:

• Email address for newsletters and updates
• Contact form submissions and inquiries
• Survey responses and feedback

2.2 Information Automatically Collected

Website Usage Data:

• IP address and browser information
• Pages visited and time spent on our website
• Referring websites and search terms
• Device type and operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

3.1 Primary Uses

We use your personal information to:

• Process and manage gym memberships
• Provide facility access and member services
• Process payments and billing
• Communicate important gym updates and safety information
• Respond to inquiries and provide customer support
• Ensure facility safety and security

3.2 Marketing Communications

With your consent, we may use your email address to:

• Send newsletters and gym updates
• Notify you of special promotions or events
• Provide fitness tips and wellness content
• Conduct member surveys and feedback requests

3.3 Website Analytics and Improvement

We use website data to:

• Analyze website performance and user experience
• Improve our website content and functionality
• Understand member preferences and interests
• Optimize our online presence and search visibility

4. Third-Party Services and Data Sharing

4.1 Service Providers

We work with trusted third-party providers to deliver our services:

Memberstack - Member Management Platform

• Stores member profile information and membership details
• Manages member authentication and facility access
• Processes membership applications and renewals
• Privacy Policy: Memberstack Privacy Policy

Stripe - Payment Processing

• Processes membership payments and billing information
• Stores payment method details securely
• Handles recurring billing for monthly memberships
• Privacy Policy: Stripe Privacy Policy

Brevo - Email Marketing Platform

• Manages email newsletter subscriptions
• Sends marketing communications and gym updates
• Tracks email engagement and preferences
• Privacy Policy: Brevo Privacy Policy

4.2 Website Analytics

Google Analytics - Website Analytics

• Tracks website traffic and user behavior
• Provides insights on website performance
• Collects anonymized usage statistics
• Privacy Policy: Google Privacy Policy

Google Search Console - Search Performance

• Monitors website search performance
• Tracks how users find our website
• Helps improve search visibility
• Privacy Policy: Google Privacy Policy

4.3 Data Sharing Limitations

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information with service providers as necessary to operate our business and provide services to you.

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

Essential Cookies: Required for website functionality and member login

‍Analytics Cookies: Help us understand website usage (Google Analytics)

‍Marketing Cookies: Used for email marketing and communication preferences

5.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality and your ability to access member features.

6. Data Security and Storage

6.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

• Secure data transmission using SSL encryption
• Regular security audits of our systems and providers
• Limited access to personal information on a need-to-know basis
• Secure storage with reputable cloud service providers

6.2 Data Retention

We retain your personal information for as long as:

• You maintain an active membership with us
• Required for legal or regulatory compliance
• Necessary for legitimate business purposes
• You have consented to marketing communications

7. Your Privacy Rights

7.1 Access and Control

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Update your contact preferences and marketing subscriptions
• Request deletion of your personal information (subject to legal requirements)

7.2 Marketing Preferences

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any email
• Contacting us directly to update your preferences
• Managing your preferences through your member account

7.3 Account Deletion

If you wish to delete your account and personal information, please contact us directly. Note that some information may be retained for legal compliance or legitimate business purposes.

8. Children's Privacy

8.1 Age Requirements

Our services are not directed to children under 10 years of age. For users aged 10-15, parental consent and adult supervision are required at all times in our facility.

8.2 Parental Consent

For members under 18, we require:

• Signed parental consent forms
• Parent or guardian contact information
• Emergency contact details

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

10. International Users

Our services are based in Indiana, United States. If you access our services from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may be different from your country.

11. Changes to This Privacy Policy

11.1 Policy Updates

We may update this Privacy Policy from time to time to reflect:

• Changes in our business practices
• Updates to applicable laws and regulations
• Improvements to our services and website

11.2 Notification of Changes

We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notification to active members
• Posting notices in our gym facility

12. Contact Information

12.1 Privacy Questions

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Sweet Owen Barbell (S.O.B.) Gym
Spencer, Owen County, Indiana
Email: dr.drew@heckmanbehavior.com

12.2 Data Protection Requests

To exercise your privacy rights or make data protection requests, please contact us using the information above. We will respond to your request within 30 days.

13. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

14. Legal Basis for Processing

We process your personal information based on:

• Contractual necessity: To provide membership services and facility access
• Legitimate interests: To improve our services and communicate with members
• Consent: For marketing communications and analytics
• Legal compliance: To meet regulatory and safety requirements

Effective Date: This Privacy Policy is effective as of 5/31/2025 and applies to all information collected by S.O.B. Gym from that date forward.

Questions? If you have any questions about how we handle your personal information, please don't hesitate to contact us.